AODA, IASR & Human Rights Training for Ontario Workplaces
Accessibility & Human Rights Compliance Made Simple
Training employees and volunteers to interact respectfully and effectively with people of all abilities supports compliance with Ontario’s AODA, IASR, and Human Rights Code. This training helps employees understand their responsibilities around accessibility, accommodation, inclusion, and respectful treatment.
Our AODA, IASR & Human Rights 101 eLearning programs are designed to:
- Ensure your organization meets mandatory compliance requirements.
- Teach employees and volunteers how to recognize and remove barriers.
- Provide practical guidance for creating an inclusive and accessible workplace.
- Build a foundational understanding of human rights and responsibilities in the workplace.
A Complete Solution for Accessibility Compliance Training
HR Proactive Inc. offers the AODA & IASR Accessibility Training as SCORM training files for upload into your LMS, or through our customizable, white-labelled HR Pro Hosted LMS. The platform allows you to include and manage your own workplace policies, creating a complete solution for accessibility compliance training.
New: pair it with Human Rights 101 for Employees, our 30-minute program that helps employees understand their rights and responsibilities under the Ontario Human Rights Code. This includes the duty to accommodate, a key principle underlying accessibility.
Our AODA, IASR & Human Rights 101 eLearning programs are designed to:
- Ensure your organization meets mandatory compliance requirements.
- Teach employees and volunteers how to recognize and remove barriers.
- Provide practical guidance for creating an inclusive and accessible workplace.
- Help employees understand their rights and responsibilities under the Ontario Human Rights Code, including the duty to accommodate.
Why We Created These Programs
Built from what we see when workplace concerns arise.
HR Proactive Inc. was founded by a former Ontario Human Rights Commission Mediator and Investigator. Today we are a Canadian-owned, second-generation family business that works directly with organizations and employees through consulting, training and workplace investigations.
Again and again, we see that many human rights complaints and accessibility barriers begin with people who simply didn’t know what was expected of them — what counts as discrimination or harassment, what accommodation means, or where to turn when something happens.
We created these programs to close that gap: plain-language training that gives employees the knowledge they need before concerns arise, not after.
What our experience has shown us
- Most concerns start with a lack of awareness, not bad intent
- A policy on paper isn’t enough — people need to know how to apply it
- Employees and supervisors often aren’t sure where to turn when something happens
- Education before a concern costs far less than a complaint after one
What We Believe
Human rights = rights + responsibilities + better workplace decisions.
Prevention Starts with Education
An ounce of prevention is worth a pound of cure. When people understand their rights and responsibilities early, many concerns never escalate into complaints.
Compliance Should Be Human
Accessibility and human rights aren’t checklists. They’re about dignity, removing barriers and treating people fairly in everyday interactions.
Knowledge Should Lead to Better Decisions
We connect the law to realistic workplace situations so employees know what to do and where to turn when it matters most.
Three Programs for an Accessible, Respectful Workplace
To meet their obligations, Ontario organizations must address the AODA Customer Service Standards, the Integrated Accessibility Standards Regulation (IASR) and the Ontario Human Rights Code. Together, these programs help employees understand their responsibilities and support your organization in providing accessible, inclusive services and workplaces.
Customer Service focuses on serving individuals with disabilities respectfully and effectively, while IASR covers the broader requirements across employment, information and communications, transportation, and other areas.
Our new Human Rights 101 for Employees program completes the picture — helping employees understand their rights and responsibilities before concerns arise.
Accessibility Standards for Customer Service
Teaches essential practices to help organizations provide accessible and inclusive services to individuals with disabilities.
- Understand the AODA and its Customer Service Standards
- Learn about different types of disabilities and their unique challenges
- Recognize the responsibilities of both employees and organizations in providing accessible customer service
- Interact effectively with individuals with disabilities
Integrated Accessibility Standards Regulation (IASR)
Help your organization meet its obligations under the AODA and IASR. Employees learn about their responsibilities and how to apply accessibility best practices in the workplace.
- Learn how the IASR relates to the Ontario Human Rights Code
- Explore the general requirements and the five IASR standards
- Understand an organization’s duty to accommodate employees with disabilities and promote an accessible workplace
- Examine practical ways to remove barriers, ensure equal opportunities and support workers with disabilities
A clear, plain-language introduction to workplace human rights and each employee’s role in maintaining a respectful and inclusive workplace. Built around realistic scenarios and interactive decision points.
- Understand their rights and responsibilities
- Recognize potential discrimination and harassment
- Understand the duty to accommodate and take part appropriately in the process
- Know how and where to raise a concern
Better together. Human Rights 101 is an ideal complement to AODA Customer Service and IASR training, helping employees understand the broader human rights principles underlying accessibility and accommodation.
Request a Demo Today
Discover how our training can improve compliance and help your team succeed.
Flexible Training Delivery
We make implementation simple. Whether you need to train one worker or hundreds, our delivery options scale to your organization’s needs.
An easy purchasing option for small businesses or organizations training occasional new hires.
Upload directly to your company’s LMS for seamless integration.
Use our secure learning portal with built-in reporting and certificates.
In addition to mandatory accessibility training, Ontario organizations have obligations under the AODA and IASR to develop, implement and maintain accessibility policies. Requirements for making these policies publicly available vary depending on the size and type of organization. HR Proactive provides comprehensive policy development services to help organizations meet these obligations with confidence.
Our services include drafting customized AODA and IASR policies, establishing clear supporting procedures, and preparing all required documentation to support compliance.
These resources are designed to simplify the compliance process, allowing your business to meet legal requirements while maintaining a respectful, accessible, and inclusive workplace.
Call us to get started!
We can help you build and support an accessible workplace.
- 1 (888) 552-1155
- sales@hrproactive.com